Frequently Asked Questions
Everything you need to know about shopping with OBS SOLUTIONS
What is your standard shipping policy?
We offer free standard shipping on all orders over $75. Orders are typically processed within 1-2 business days, and delivery usually takes 3-5 business days depending on your location.
How do I return an item that doesn't fit?
We accept returns within 30 days of delivery. The item must be in its original condition, unworn, and with all tags attached. Please visit our Returns Center to generate a prepaid shipping label.
What payment methods do you accept?
OBS SOLUTIONS accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options via Klarna and Afterpay.
How can I track my order status?
Once your order ships, you will receive an email confirmation with a tracking number and a link to our carrier's website to monitor your package in real-time.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we strictly vet all our manufacturing partners for fair labor practices.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.