Returns & Exchanges

At OBS SOLUTIONS, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn items. If your new pieces don't fit perfectly or meet your expectations, our dedicated team is here to ensure a hassle-free exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking number handy while we process your refund or replacement within 5-7 business days.